SMS: still an effective mobile marketing strategy
Keywords:
M-Marketing, Mobile Phone, Marketing, Communication, SMSAbstract
The mobile phone has become more than just a personal tool to talk to families and acquaintances. It has now become an assistant of daily life. With increasingly diversified mobile applications, the mobile phone has become a powerful communication medium. This paper examines the nature of mobile communication, the use of one mobile application, the SMS (Short Message Service), in marketing communication and discusses which different factors are important in order to design SMS messages to increase interest and responses from recipients thus enhancing the effectiveness of an SMS campaign.Downloads
References
BARWISE, P., & STRONG, C. Permission-based mobile advertising. Journal of InteractiveMarketing, 16(1), 14-24, 2002.
CARAN, A., CARONIA, L. Moving cultures. Mobile Communication in everyday life. Montreal: Mc Gill-Queen’s University Press, 2007.
CASTELLS, M., FERNANDEZ-ARDEROL, M., LINCHUAN Q., JACK y SEY, A. Mobile Communication and Scoiety. A Global Perspective, Cambridge (MA): MIT Press, 2007.
CUADERNOS DE COMUNICACIÓN INTERACTIVA. Interactive, Madrid, Spain, 2009.
DUNCAN, T. IMC: Using advertising & promotion to build brands. New York: Mcgraw-Hill, 2002.
FORTIN, D. R. Clipping coupons in cyberspace: A proposed model of behavior for deal-prone consumers. Psychology & Marketing, 17 (6), 515-534, 2000.
HAIG, M. Mobile marketing: The message revolution. London: Kogan Page, 2002.
ITU-International Telecommunication Union. (http://www.itu.int), Retrieved January 2009.
MILLS, S. An introduction to SMS and wireless marketing; http://www.4.ringtones.free.madster.com, Retrieved October 2008.
NEWELL, F., & LEMON, K. N. Wireless rules: New marketing strategies for customer relationship management anytime, anywhere. New York: McGraw- Hill, 2001.
SCOLARI, C. Hipermediaciones. Elementos para una teoría de la comunicación digital interactive. Gedisa, Barcelona, Spain, 2008.
SCOLARI, C., GARCÍA, I. GÚERE, H., KUBLINSKI, H., SORIANO, J. Mobile Communication: actors and content production in Catalonia, CAC, Barcelona, Spain, 2008.
Downloads
How to Cite
Issue
Section
License
Authors who publish in this journal agree to the following terms:
a. Authors retain copyright and grant the journal the right of first publication, with the work simultaneously licensed under a Creative Commons Attribution License that allows sharing of the work with acknowledgment of authorship and initial publication in this journal.
b. Authors are authorized to assume additional contracts separately, for non-exclusive distribution of the version of the work published in this journal (eg, to publish in an institutional repository or as a book chapter), with acknowledgment of authorship and initial publication in this journal.